Privacy Policy

Effective Date: 06-06-2025
Healthspan.mu (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases from our store.

1. What We Collect

When you visit our website or make a purchase, we may collect:

  • Your name, email address, phone number and delivery address

  • Payment details (handled securely via third-party payment processors)

  • Information about your device, browser, and interaction with our website

  • Order and customer support information

We do not collect or store any health-related data from your use of the SIBIONICS® app. All health data remains within the SIBIONICS platform and is governed by their privacy policy.

2. How We Use Your Data

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate with you (e.g. order updates, service emails)

  • Improve our website and services

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your data. We may share it with:

  • Shopify, to power our online store

  • Payment providers, for secure transaction processing

  • Delivery partners, to ship your order

  • Legal authorities, if required by law

4. Your Rights

You may request to:

  • View the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data (where legally allowed)

To make such a request, email us at info@Healthspan.mu

5. Cookies

Our website uses cookies to improve functionality and user experience. You can manage cookie preferences in your browser settings.

6. Third-Party Services

Our website may contain links to third-party platforms (e.g. the SIBIONICS® app). We are not responsible for the privacy practices of these platforms. Please refer to their privacy policies for more information.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

8. Contact Us

For any questions regarding this Privacy Policy, contact us at:
Email: info@Healthspan.mu

Frequently asked questions
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?

Free delivery across Mauritius Island
What is the Sibionics CGM?

The Sibionics Continuous Glucose Monitor (CGM) is a wearable device that continuously tracks your glucose levels throughout the day and night. It offers real-time insights, helping you manage blood sugar more effectively and avoid dangerous highs or lows.
How does the Sibionics CGM work?

The CGM uses a small sensor inserted just under the skin, typically on the upper arm. This sensor measures glucose levels in the interstitial fluid and transmits the data wirelessly to your smartphone via the Sibionics app.
Who is the Sibionics CGM for?

It’s ideal for:

  • Type 1 or Type 2 diabetes

  • People seeking better glucose control

  • Athletes or health enthusiasts who want to monitor glucose response to diet and exercise

  • Parents managing children with diabetes