FAQ

Welcome to our FAQ page, where we address common questions and provide detailed answers to help you understand our products and services better. Whether you have inquiries about our offerings, processes, or policies, you'll find the information you need here. If you have additional questions, please don't hesitate to reach out to us directly.

Frequently asked questions

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

How much does shipping cost?

Free delivery across Mauritius Island

What is the Sibionics CGM?

The Sibionics Continuous Glucose Monitor (CGM) is a wearable device that continuously tracks your glucose levels throughout the day and night. It offers real-time insights, helping you manage blood sugar more effectively and avoid dangerous highs or lows.

How does the Sibionics CGM work?

The CGM uses a small sensor inserted just under the skin, typically on the upper arm. This sensor measures glucose levels in the interstitial fluid and transmits the data wirelessly to your smartphone via the Sibionics app.

Who is the Sibionics CGM for?

It’s ideal for:

  • Type 1 or Type 2 diabetes

  • People seeking better glucose control

  • Athletes or health enthusiasts who want to monitor glucose response to diet and exercise

  • Parents managing children with diabetes